GetResponse Review 2026: The Best Deliverability, With a Catch
Every GetResponse review repeats the same figure: a deliverability rate of around 99%. Independent testing measures 81%.
Before you write the platform off, the second half of that finding matters more than the first. In a test of 64,855 emails, that 81.10% inbox rate was the highest score any provider achieved. GetResponse ranked first.
So this GetResponse review starts by recalibrating the whole category: vendor deliverability numbers are marketing, the real ceiling is around 81%, and GetResponse is at it.
Table of contents
GetResponse review: the quick verdict
- What it is: email, automation, landing pages, webinars, funnels and courses in one platform. Founded 27 years ago, bootstrapped, around $150M annual revenue.
- The real price: $59/month, not the $19 on the pricing page. More on why below.
- What it does best: deliverability, and webinars nobody else in this price bracket offers.
- The risk to know first: no refunds under any circumstances, on any plan.
- Unusual advantage: an explicitly permissive affiliate link policy, where competitors reject those accounts.
GetResponse review: start with the refund policy
Most reviews put billing near the bottom. This GetResponse review puts it second, because it’s the thing most likely to cost you money.
GetResponse does not refund unused time, and annual billing is non-refundable outright. Not after a month, not after a day. Across Trustpilot, Capterra, BBB and Sitejabber the pattern repeats: users describing difficulty cancelling, no refunds under any circumstances, and charges continuing after cancellation attempts.
Capterra’s aggregated summary names account and payment issues directly, including unexpected charges, inflexible policies and delayed support responses.
The practical consequence shapes how you should buy, and it’s the part of this GetResponse review worth acting on today. Use the 30-day trial, which requires no card, and test properly. Then start on monthly billing rather than annual, even though annual saves around 18%, until you’re certain. That discount is not worth locking in a year you can’t exit.
None of this makes the platform fraudulent. It makes it unforgiving, and any GetResponse review that doesn’t say so up front is doing you a disservice.
The $19 plan is a doorway, not a destination
Every GetResponse review quotes $19. Starter costs $19 a month at 1,000 contacts and includes a single automation workflow.
One workflow means a welcome sequence, or a purchase trigger, or an abandoned cart recovery. Not two of them. The moment your business has a second customer journey, you’re on Marketer at $59.
Segmentation based on scoring, tags, ecommerce data or events also sits on Marketer or above. So does unlimited automation, cart abandonment and revenue reporting.
| Plan | At 1,000 contacts | At 10,000 | What it unlocks |
|---|---|---|---|
| Free | 500 contacts | — | Sending only, no automation |
| Starter | $19/mo | $79/mo | One automation workflow |
| Marketer | $59/mo | ~$114/mo | Unlimited automation, segmentation |
| Creator | $69/mo | — | Webinars, courses, funnels |
Prices sourced from the vendor’s public pricing page, September 2026. All figures scale with contact count, and cost climbs steeply above 10,000 contacts. Annual billing saves around 18% but is non-refundable. Run your actual list size through the pricing calculator rather than trusting any table, including this one.
Compared honestly, this GetResponse review puts the entry point at $59. Against MailerLite at $12 with automation included, that’s a five-fold gap for the same core job, which we covered in detail in our MailerLite vs GetResponse comparison.
What this GetResponse review rates highly
Deliverability, properly measured. The headline finding of this GetResponse review. The 81.10% inbox rate across 64,855 test emails placed it first, with an overall score of 91 out of 100. A separate methodology from EmailToolTester put it at 82.1%. Two independent tests, two different approaches, consistent result.
Behind the number sits real infrastructure: automatic suppression of bounces and spam complaints, guided and automatic domain authentication, clear list hygiene policies, and a dedicated deliverability team reachable by chat and email.
Migration help almost nobody else offers. Underreported in every GetResponse review we read. GetResponse provides hands-on assistance moving the awkward things, automations and templates, plus a deliverability consultation including assisted IP warmup after you switch. Every other platform in this bracket hands you a CSV importer and wishes you luck.
Webinars in an email tool. Creator at $69 hosts up to 100 attendees natively, with registration pages and follow-up sequences wired into your automation. Running webinars separately costs $40 to $100 a month on its own, so if they’re part of how you sell, the price stops looking high.
Send-time intelligence. Perfect Timing sends each subscriber at the hour they’re historically most likely to open. Time Travel delivers at a specific local time across time zones, so a 9am send lands at 9am everywhere.
Unlimited sending on every tier. No monthly send caps to calculate, which removes the arithmetic that makes Mailchimp bills unpredictable.
The affiliate policy nobody mentions
This one deserves its own section in any GetResponse review because it decides the platform for a specific and sizeable group.
GetResponse’s affiliate link policy is explicitly permissive. You can send promotional email containing partner links without your account being flagged for it.
MailerLite manually screens new accounts and lists affiliate-heavy content among its documented decline reasons. Sixty percent of Capterra reviews mentioning its approval process are negative.
If your business monetises through partner links, the cheaper platform may simply not let you in. A GetResponse review that ignores this is comparing prices for a product you can’t buy.
Deliverability for promotional email is also among the better performances in the category, which is a different problem from deliverability for newsletters and one most platforms handle worse.
Where it falls short
The page and form builder is clunky. Every honest GetResponse review lands here. Reviewers say so consistently, and it’s the most common complaint after billing. There are over 90 landing page templates and they look contemporary, but the editing experience lags behind dedicated tools.
Contact pricing climbs hard. Above 10,000 contacts the bill accelerates, and at 25,000 you’re into three figures on every tier. For a large list with simple needs, this is expensive.
Phone support is Enterprise-only. Chat and email are available to everyone, and reviewers rate the chat team well. But if a launch is failing, there’s no number to call unless you’re on the top tier.
Custom reporting is limited. Capterra reviewers name reporting depth as a weakness alongside occasional account restrictions and slow delivery on some sends.
Legacy content ages badly. One recurring complaint describes forms and emails built on older versions becoming hard to maintain after platform updates. Twenty-seven years of product history has a cost.
Strengths
- Best measured deliverability in an independent test
- Native webinars at $69
- Hands-on migration and IP warmup help
- Unlimited sending on every plan
- Permissive affiliate link policy
Weaknesses
- No refunds under any circumstances
- One automation workflow on the $19 tier
- Clunky page and form builder
- Steep cost above 10,000 contacts
- Phone support locked to Enterprise
GetResponse review: the free plan and the trial
Two separate things, and every second GetResponse review conflates them.
The free plan is permanent and covers 500 contacts. It allows sending and a landing page, with no automation at all. It exists to let you keep a small list alive rather than to run a business on.
The 30-day trial is separate, requires no credit card, and unlocks paid features so you can test automation, segmentation and webinars properly. Given the refund policy, this trial is the single most important part of any GetResponse review’s practical advice. Use all thirty days.
Build the automations you actually intend to run. Import a real segment of your list rather than test addresses. Send a genuine campaign and check where it lands, because your own inbox placement is worth more than any published figure, including the ones in this GetResponse review.
How it compares to the obvious alternatives
Against MailerLite. The comparison that ends most GetResponse review searches. MailerLite includes automation at $12 where GetResponse charges $59. For newsletters and simple sequences it wins outright. GetResponse takes it back on webinars, courses, migration support and the affiliate policy.
Against Mailchimp. GetResponse bills only active subscribers, where Mailchimp counts unsubscribed and non-subscribed contacts toward your limit until you archive them. On a list of any age, that difference alone can be a pricing tier.
Against ActiveCampaign. ActiveCampaign goes deeper on CRM and sales pipeline automation. GetResponse is broader and cheaper. If your marketing needs to model a sales process rather than run campaigns, that depth is worth paying for.
Against Brevo. Brevo prices by emails sent rather than contacts stored, which suits large dormant lists far better. If you mail three times a year, GetResponse’s contact-based model is the wrong shape entirely.
Who it’s for, and who should look elsewhere
Webinar-led selling
Creator at $69 replaces an email tool plus a webinar platform. That’s where the value sits.
Affiliate publishers
A permissive link policy and strong promotional deliverability. Few competitors offer both.
Migrating a complex setup
The assisted migration and IP warmup are worth real money and almost unique here.
Plain newsletters
Skip it. This GetResponse review puts you on MailerLite at a fifth of the price.
Design-led brands
The page builder will frustrate you. Buy a dedicated landing page tool instead.
Lists above 25,000
Run the numbers carefully. Contact pricing gets punishing at that size.
Take the 30-day trial, which needs no card. Build the automations you actually intend to run, not a demo. Send a real campaign and check your own inbox placement.
Then subscribe monthly, not annually. Give up the 18% discount for the first quarter. Given the refund policy, that discount is the most expensive 18% in email marketing if the platform turns out not to fit.
Frequently asked questions
Does GetResponse give refunds?
No, under any circumstances. Unused time on a billing period is not refunded, and annual plans are non-refundable outright. Complaints across Trustpilot, Capterra, BBB and Sitejabber describe the same pattern: difficulty cancelling, refusal of refunds, and charges continuing after cancellation attempts. Use the 30-day card-free trial thoroughly, then start on monthly billing. The 18% annual discount is not worth committing to a year you cannot exit.
Is GetResponse’s 99% deliverability claim accurate?
Not as a measure of inbox placement. Independent testing across 64,855 emails measured an 81.10% inbox rate, with EmailToolTester’s separate methodology producing 82.1%. The important context is that 81.10% was the highest score in that test. Vendor deliverability figures across this category describe successful sending rather than inbox placement, so treat any 99% claim from any provider the same way.
How much does GetResponse actually cost?
Realistically $59 a month, not the advertised $19. The Starter plan includes a single automation workflow, and segmentation by tags, scoring, ecommerce or events requires Marketer or above. Any business with two customer journeys needs the higher tier. Creator at $69 adds webinars and courses. All plans scale by contact count, and the bill climbs steeply past 10,000 contacts.
Who should not use GetResponse?
Anyone who only sends newsletters. At $59 for the tier with usable automation, you’re paying five times what MailerLite charges for the same job. Design-led businesses will also find the page and form builder frustrating, since reviewers name it as the platform’s weakest area. And anyone uncomfortable with a strict no-refund policy should test exhaustively during the trial or choose elsewhere.
Can I use affiliate links with GetResponse?
Yes, and it’s one of the platform’s genuine differentiators. The affiliate link policy is explicitly permissive, and deliverability for promotional email is among the stronger performances in the category. This matters because MailerLite lists affiliate-heavy content as a documented reason for declining new accounts, so a cheaper platform may not accept the account at all.
Is GetResponse good for webinars?
For an email platform, yes, and no direct competitor at this price includes them. The Creator plan at $69 hosts up to 100 attendees with registration pages and follow-up automation connected to your list. Enterprise tiers scale to 1,000 attendees with livestreaming. It won’t replace a dedicated webinar platform for large events, but for filling a pipeline it removes a $40 to $100 monthly subscription.
The verdict
- The short version of this GetResponse review: buy it for webinars, the permissive affiliate policy, or the assisted migration. Those three are genuinely hard to find elsewhere.
- Budget $59, not $19. The entry plan’s single workflow is a doorway.
- Treat the 99% deliverability claim as marketing. The measured 81% is the real figure, and it’s the best in the category.
- Monthly billing for at least a quarter. The no-refund policy makes the annual discount a bet.
- Sending plain newsletters? This GetResponse review recommends MailerLite instead, at a fifth of the price.
More context: MailerLite vs GetResponse is the comparison most people run, Mailchimp alternatives covers the switch from a third platform, and the free plan guide tracks what every provider cut in 2026.
